Shipping policy
Shipping Restrictions
Some locations may be subject to shipping limitations due to carrier availability or customs regulations.
If your order is affected by any restrictions, we’ll notify you promptly and work with you to find the best possible solution.
If you have any questions regarding your order, please contact us at:
📧 info@lamorial.com
Order Processing
Each journal is carefully prepared and packaged to ensure it arrives in perfect condition.
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Orders are processed within 3–5 business days
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Orders placed on weekends or holidays will be processed the next business day
Shipping & Delivery
Shipping Destinations
We currently ship to:
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United States
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Canada
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Australia
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United Kingdom
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Select international destinations
Standard Shipping
Once your order has been processed, standard shipping typically takes 8–12 business days.
Please note:
Delivery times are estimates and may be affected by postal delays, customs inspections, weather conditions, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive an email with your tracking number.
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Tracking updates may take up to 24 hours to appear after dispatch
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Tracking may update intermittently while in transit
Change of Address
If you need to update your delivery address, please contact us within 24 hours of placing your order.
Once an order has been dispatched, we’re unable to modify the shipping address.
Cancellations
Orders may be canceled any time before dispatch.
If your order has already shipped, please refer to our Refund Policy for next steps.
Parcels Damaged in Transit
If your parcel arrives damaged:
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If the courier is present, please refuse delivery
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If delivered without your presence, contact us immediately with photos of the damage
We’ll assist you with a replacement or resolution as quickly as possible.
Need Help?
If your tracking hasn’t updated for several days, this is usually due to courier delays. In most cases, your order is still moving and will arrive within the expected timeframe.
If your delivery exceeds the stated window or you need assistance, please reach out to us at: